Close or delete a statement

For the bursar.

When you need this

• Close a statement when every line is worked: it marks its entries as reconciled, for good.
• Delete a statement only when it was uploaded by mistake: the wrong account, the wrong file, or it is being replaced by a fuller one.

Steps

Close

1. Open the statement. Needs attention must be 0 and every line matched or receipted.
2. Press Close & Reconcile, then Close & Reconcile again to confirm.

Delete

1. Open the statement and press Delete.
2. If any line is matched or receipted, delete is refused: the message names the first few of those lines and how many more there are. Each must be unmatched first (⋮ → Unmatch).
   • Careful: unmatching a receipted line cancels that student's receipt. The student's balance goes back up, and a parent may already hold that receipt's number. If the statement is uploaded again, the line gets a new receipt.
   • Unmatching a sweep, charge or expense line cancels nothing.
3. Press Delete and confirm.

What you should see

• Closed: Statement reconciled, and the header shows Reconciled by you on date.
• Deleted: Statement deleted. The same file can be uploaded again.

If something goes wrong

• Close & Reconcile is greyed out: its tooltip says why: Receipt or set aside every payment under review before closing, or Match all lines before closing.
• A reconciled statement can't be deleted. Contact support.